What auto dialing software can do for you

1. Set up your campaign

Choose the phone number you want to be visible to your prospects

2. Upload call list

Upload list with prospects names and numbers

3. Choose agents or IVR

Select which group of agents will handle the campaign, or set up an IVR to robocall.

4. Connect!

Your auto dialer will now keep connecting your agents or IVR to live prospects till your campaign is complete.

Outbound calls

Maximize your outbound sales teams’ sales process through automated smart dialing software

Notifications

Help your agents stay on top of the most recent lead generation updates with comprehensive notifications

Automatic Call Distribution

Automatic call distribution (ACD) is a particularly useful auto dialer solution if you need to distribute work evenly across your call center agents

Dial Time Restriction

Dial time restriction optimizes call answering by using area and country code information to identify the best calling times for each time zone

Answering machine detection

Built-in answering machine detection (AMD) helps your call center agents save time by allowing your auto dialer system to automatically disconnect once an answering machine is detected

Auto dial list upload

IVO Soft driven auto dialing software allows for easy contact list uploads from your CRM of choice

Agent Skill based dialing

Maximize agent performance through skill-based routing to match call center agents with specific skills to specific customers

voice broadcasting

Utilize voice broadcasting technology to send bulk voice calls to a variety of target audiences

Fastest dialing mode

Predictive dialer

In predictive dialer mode, an algorithm estimates agent availability and minimizes downtime between calls in order to maximize agent utilization. our Predictive Dialer deal for 1000+ calls per day,  when database quality is low, or when agent productivity is a priority. Use predictive dialing for telecalling, telemarketing, and cold calling processes.

A balance of speed & efficiency

Progressive dialer

Progressive dialers call one phone number after another sequentially, ensuring agents’ availability before the call is answered. Use it for medium to large databases when data quality and conversion value is high. Popular for sales calls in banking, insurance, and real estate.

Review details before calling

Preview dialer

With a Preview Dialer, agents get time to carefully review customer information and requirements. Use it when the revenue generated per call is very high, or when customer requirements vary from case to case. Ideal for inbound sales processes where agents can carefully review customer information before connecting to the lead.

Broadcast automated messages

IVR dialer

An IVR dialer dials all phone numbers on a list simultaneously and relays a personalized, pre-recorded message. Press 1 functionality lets you collect responses. You can also use this dialer to connect with a voice bot or conversational IVR. Use it to notify customers, or remind them about appointments, pending payments, due dates, or renewal dates.